Magento MP4 downloadable products are not opening with the correct encoding/format

My site has downloadable products which are MP4 files. On completion of an order the files are available to download in the customer account area as usual.

When I download the file in Chrome it downloads without a problem (in Safari it only plays in the browser, which is weird).

But the problem is Firefox. When I click a download link I get this:

I’ve also tried it in IE6 – where it downloads, but in an unrecognised format.

I think it’s probably to do with how the browser encodes the files, but I’m not sure. It looks as though an MP4 file has been opened as a plain text document. Is there a way that Magento can ensure that it opens the file to download as an MP4?

Any help would be much, much appreciated!

Magento MP4 downloadable products are not opening with the correct encoding/format

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